Who we are
MyShambaExpress is a company registered in the Republic of Kenya (with registered office at Ngara, Westlands Road, P.O. Box 00200,56997, Nairobi, Kenya) will be the controller of your personal data.
Collection
You can use our site without providing any personal information about yourself or identifying yourself to us. You are not anonymous to us once you provide us with your personal information. Email address, physical address, and (depending on the service used); transactional information derived from your activities on the Site (such as purchasing, selling, generating content, and other items); shipping, billing, and other information you supply to buy or ship an item; chats, dispute resolution, correspondence via our Site, and correspondence sent to us; and other information derived from your interactions with our Site, services, content, and advertising, including computer and connection information, statistics on page views, traffic to and from the Site, ad data, cookies
Promotion
Without your express cooperation, we never rent or sell your personal information to outside parties for their marketing initiatives. Your personal information may be processed by us in order to enhance and customise our advertising, content, and services. MyShambaExpress has a legitimate interest in promoting its goods and services, thus we use such data. Simply select the option to stop receiving marketing communications from us when you sign up for an account on MyShambaExpress (or a comparable account status page), or by following the instructions in an email or by clicking on a link in an advertisement. It’s possible that we’ll still need to send you with crucial transactional or non-advertising information even if you unsubscribe from certain email subscriptions. If you decide to customise MyShambaExpress to suit your needs,
Objective
To give you a secure, seamless, effective, and personalised experience is our main goal while gathering and using your personal data. Consequently, we gather and use your personal information for the following purposes: to fulfil your requests for services and customer support; to settle disputes, collect money, and troubleshoot issues; to stop potentially unlawful or prohibited activity and enforce our User Agreement; to measure, adjust, and enhance our services, content, and advertising; to market, update, and improve our services, content, and advertising in accordance with your communication preferences; to compare information for accuracy and validate it with third parties.
We will obtain your consent to process the personal data as necessary. In cases where you have granted authorization for certain processing operations, you are entitled to revoke your
Our Exchange of Personal Information
We may disclose your personal information to members of our corporate family, to third-party service providers, and to other carefully chosen external parties. We do this so that we can fulfil your requests, answer your questions, use your information for marketing and promotional purposes, comply with legal disclosure requirements, confirm or uphold our policies, detect and prevent illegal activities like fraud, piracy, theft of intellectual property, money laundering, and other crimes, respond to emergencies, and safeguard people’s rights, property, or safety.
We might give your personal information to the following outside parties:
- Google Analytics (US)
- Google – AdSense (US)
- Google – DataStudio (US)
- Google – Doubleclick (US)
- Hubspot (US)
Using MyShambaExpress Information
You can exchange financial and personal data with MyShambaExpress in order to complete transactions. We urge you to be transparent about your privacy policies and to be considerate of other users’ privacy. Before engaging in a transaction and deciding to share your information, we advise you to review the privacy and security policies of your trading partner as we are unable to guarantee the privacy or security of your information. We only permit restricted access to other users’ contact, shipping, and financial information in order to assist safeguard your privacy while facilitating transactions. Users may be able to see each other’s name, User ID, email address, and further contact and shipping details throughout a transaction. You have to always offer other users an opportunity.
Cookies
On certain of our pages, we utilise “cookies,” which are little files that are stored on your hard drive and are used to assist analyse how our pages work, personalise our services, content, and advertisements, track the success of our promotions, and foster a sense of safety and confidence. The majority of web browsers are configured by default to allow cookies. Nevertheless, you can disable cookies by turning on the feature in your browser that lets you reject the setting of some or all cookies. Please see your internet browser’s help and support section for details on how to disable or remove cookies. However, you might not be able to access all or some of our site if you use your browser’s settings to prevent all cookies, even necessary ones. A few crucial items you should
Protection of Accounts
Your account’s password serves as its key. Make use of distinct digits, letters, and unusual characters, and keep your MyShambaExpress password private. If you do divulge your password or personal information to third parties, keep in mind that you are in charge of all activities made under your account’s name. You can lose a lot of control over your personal information if you forget your password, and you might be subject to legally binding actions being done on your behalf. Thus, you should change your password right away and tell MyShambaExpress if your password has been compromised for any reason.
Rights Regarding the Use of Your Personal Information
The following enumerates your rights regarding the processing of data, which you are free to use at any time.
the right to information. You have a right to information about how your personal data is processed that is understandable, easily accessible, and transparent. You are granted this right in conjunction with this Privacy Policy.
the ability to see, amend, and update. By logging into MyShambaExpress, you have the ability to access, update, and correct your personal data at any moment. Since it is quite difficult to verify your identity online, we generally won’t manually edit your personal data. If you would like to update or correct any revealed personal data